This release introduces a new Upcoming Renewal Notice email to improve transparency and compliance, along with a fix for PayPal renewals on sites with multiple PayPal accounts.
FEATURES
We have added a new Upcoming Renewal Notice email to notify subscribers ahead of all automatic renewals. This helps reduce surprises from forgotten subscriptions and supports compliance with FTC rules and Visa/Mastercard guidelines for renewal transparency.
Partners can enable this feature by checking the "Upcoming Renewal Notice" option in the Email Notifications tab of subscription-type services. The number of days before renewal that the email is sent can be configured on the Configure tab using the new "Upcoming renewal notice days before payment" setting.
This setting is specific to the number of days before charge date to send renewal notice. The actual charge occurs 3 days before expiration.
The email includes the next renewal rate, term, and scheduled charge date, and links users directly to manage their subscription. (SUBSCRIPTN-557427)
BUGS
We fixed an issue where PayPal renewals failed on sites with multiple PayPal accounts. Renewals now correctly use the PayPal account configured in the service settings. (SUBSCRIPTN-557706)
If you experience any issues or have any questions, please contact customer support at (800) 293-9576 or BLOXDigital.com/support.
