In this release of BLOX Email Reach (version 2.11.0), we’ve made improvements for displays of contacts and sent messages in BLOX NXT, improved error and failure capture, added contact activity stream data in BLOX NXT, added backend support for upcoming BLOX NXT features and fixed multiple bugs.Â
Features and Improvements
Newsletter subscription activity now appears in the contact Activity Stream in BLOX NXT. Logs record list subscriptions, list and global unsubscribes, contact deletion, and user creation during contact synchronization, providing a clearer history of audience changes. (MAILLIST-553047)
Sent Messages in BLOX NXT now displays the most recent messages first, including when results are filtered by send type or newsletter list. (MAILLIST-553115)
Pending contacts are now included in Email Reach contact retrieval and status filtering in BLOX NXT. Contacts awaiting completion of the re-subscribe process remain available alongside subscribed and unsubscribed contacts. (MAILLIST-553117)
The Email Reach Dashboard in BLOX NXT now displays Email Engagement Funnel – a funnel chart with numerical values, ordered from sent messages at the top to referrals at the bottom. T. (MAILLIST-553113)
Constant Contact access-token failure logging now captures the vendor response when the response does not match the expected error structure, making authentication issues easier to diagnose. (MAILLIST-553120)
Newsletter list titles and descriptions now have vendor-specific validation. Constant Contact values exceeding 255 characters return validation errors instead of being silently truncated. Invalid value types and empty titles are also rejected. (MAILLIST-553121)
Added backend support for upcoming BLOX NXT features, including contact and data feeds from Audience+ ((MAILLIST-553076) (MAILLIST-553102), contact and data feeds for registered users (MAILLIST-553065), future scheduling of single send emails (MAILLIST-553099), adding capability to designate unique from addresses for users (MAILLIST-553064) Email Reach Dashboard unsubscribe data (MAILLIST-553124) and Email Reach Dashboard hostname selection (MAILLIST-553119). Full functionality of these features will be included in an upcoming BLOX NXT release.
Bug Fixes
Fixed newsletter list metadata being saved to or retrieved from the default NXT Email Reach account when another account was selected. Metadata now uses the selected account. (MAILLIST-553114)
Fixed mailing list template responses so failed backend requests are reported as failures and retain their error messages. Newsletter signup requests no longer incorrectly report success when the backend operation fails. (MAILLIST-553135)
Fixed List Page in BLOX NXT displaying the default Email Reach account’s lists after a different account was selected. The page now returns lists for the selected account. (MAILLIST-553146)
Fixed contact-to-user synchronization job assignment so each Email Reach account on a domain can have its own synchronization job, rather than limiting synchronization to one account. (MAILLIST-553148)
Fixed recurring campaigns continuing to run every five minutes after their schedule end date. Expired schedules now clear the next-run value so the send job stops processing them. (MAILLIST-553152)
Maintenance & Retired Functionality
Removed the Events option from Contacts in the legacy BLOX admin. Contact event reporting was retired because the vendor’s API did not provide sufficient support for reliable results. (MAILLIST-553087)
If you experience any issues or have any questions, please contact customer support at (800) 293-9576 or BLOXDigital.com/support.
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