On February 3, 2023, TownNews began our next chapter as BLOX Digital when we officially launched our new brand! As BLOX Digital, our refreshed mission is to empower content producers across industries to connect with their worldwide audiences at scale, and continually transform to achieve their business goals.
How did you choose the name "BLOX Digital"? Does this signal a transition away from some of your other solutions?
This new modern look and feel acts as a table setter for our continued growth as we continue to deliver valuable, integrated digital solutions that will support your ongoing digital transformations and help you achieve your business objectives.
The bottom line is that although our name, look and feel will change, our commitment to you remains the same.
Were any offerings or capabilities of the legacy TownNews platform lost in the rebranding process?
While our name and brand are new, none of our offerings are going away—the focus of our rebrand is to better serve you in 2023 and beyond.
In fact, we will soon be introducing new data-driven processes and customer success enhancements that will streamline the customer experience and help you better manage how you do business with BLOX Digital on a daily basis.
Over time, we will be even better positioned to deliver valuable, integrated digital solutions that will support your ongoing digital transformations and help you achieve your business objectives.
Your CEO's note to customers mentioned a systems reboot is taking place—will that impact any of the solutions I use or services I receive?
All of our solutions and services will continue to function as normal throughout the reboot.
What enhancements are you making to your platform? Can you provide a timeline for the implementation of these updates?
We will be introducing data-driven processes and customer success enhancements that will streamline the customer experience and help you better manage how you do business with BLOX Digital on a daily basis.
We are also enhancing our growth in broadcast via the creation of innovation-first video solutions that will help you connect with your worldwide audiences.
Details on timing will be provided when they become available.